Cancellation and Rescheduling Policy
Cancellation, rescheduling and refund conditions must be confirmed for your specific booking before you accept the quotation or make an advance payment.
An enquiry is not a confirmed booking
Preparing the website form or sending a quotation request does not confirm a vehicle and does not take a payment. If your plans change at the enquiry stage, let the booking team know so it can update your request.
Before confirming a trip
Ask the booking team to state these details in your booking confirmation:
- Any required advance and its cancellation or refund conditions.
- The notice period and applicable charge, if any, for cancelling.
- The conditions for changes to dates, pickup time, route or vehicle.
- How a no-show, delayed arrival or early end to the journey is handled.
- The process, method and expected time for any eligible refund.
- What arrangements apply if the confirmed vehicle cannot be provided.
A fixed cancellation-fee schedule, free-cancellation window and refund timetable have not been supplied for publication. Do not assume an advance is refundable or that changes are free; obtain the applicable terms before paying.
How to request a cancellation or change
Call +91 98807 92422 or message the booking team on WhatsApp as soon as your plans change. Share your booking reference, traveller name, travel date and the change requested. Do not send card details or other sensitive payment information.
Ask for acknowledgement of your request and written confirmation of any revised fare, cancellation charge or eligible refund. Sending a request alone does not establish that a change has been accepted.
Rescheduling and itinerary changes
New dates, vehicle categories or routes are subject to availability and a revised quotation where applicable. Obtain confirmation of the updated itinerary, passenger capacity, fare and payment conditions before relying on the new arrangement.
Refund questions
Refund eligibility and processing arrangements depend on the agreed booking terms and any applicable requirements. Keep your quotation, confirmation, cancellation acknowledgement and payment receipt so the booking team can review your request.
Contact
Outstation Cabs From Bangalore
153, Thimmaraya Gowda Layout, Bengaluru 560085, Karnataka, India
+91 98807 92422
See also the Terms and Conditions and Privacy Policy.